{"id":614,"date":"2023-02-07T12:41:16","date_gmt":"2023-02-07T04:41:16","guid":{"rendered":"https:\/\/www.xlogin.us\/help\/docs\/faqs\/faqs\/browser-crash-or-cannot-be-opened\/"},"modified":"2023-05-29T09:28:36","modified_gmt":"2023-05-29T01:28:36","slug":"browser-crash-or-cannot-be-opened","status":"publish","type":"docs","link":"https:\/\/www.xlogin.us\/help\/docs\/faqs-2\/browser-crash-or-cannot-be-opened\/","title":{"rendered":"Browser Crash or cannot be Opened?"},"content":{"rendered":"\n<p class=\"has-medium-font-size wp-block-paragraph\">The reasons for&nbsp;<strong><a href=\"https:\/\/xlogin.us\/\" data-type=\"URL\" data-id=\"https:\/\/xlogin.us\/\" target=\"_blank\" rel=\"noreferrer noopener\">XLogin&nbsp;<\/a><\/strong>browser crash may be as follows:<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>1. When&nbsp;<strong>using or updating XLogin software for the first time<\/strong>, a prompt shows on some computers \u201cDo you want to allow this app to make changes to your device?\u201d, just<strong>&nbsp;click \"Yes\" or \"Allow<\/strong>\".<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>2. Use&nbsp;<strong>global proxies<\/strong>. Some global proxies will&nbsp;inject DLL into the browser process, which will&nbsp;affect browser stability.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>3. It is possible that the\u00a0<strong>anti-virus software or the Windows security center<\/strong>\u00a0accidentally deleted the browser files,\u00a0<strong>turn off the anti-virus software,<\/strong>\u00a0or<strong> add\u00a0XLogin to<\/strong>\u00a0<strong>the<\/strong> <strong><a href=\"https:\/\/www.xlogin.us\/help\/docs\/faqs-2\/xlogin-to-windows-security-center\/\" data-type=\"URL\" data-id=\"https:\/\/www.xlogin.us\/help\/docs\/faqs-2\/xlogin-to-windows-security-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">trust list<\/a><\/strong>.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>4. It is possible that there is&nbsp;<strong>software hijacking in the system<\/strong>, which prevents the browser from starting normally, and needs to&nbsp;uninstall related conflicting software.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>5. It is also possible that<strong> the&nbsp;disk space is insufficient<\/strong>. On the <strong><a href=\"https:\/\/xlogin.us\" data-type=\"URL\" data-id=\"https:\/\/xlogin.us\" target=\"_blank\" rel=\"noreferrer noopener\">XLogin<\/a><\/strong> client homepage, click&nbsp;\u201cCache Cleanup\u201d&nbsp;to free up more space, or custom XLogin&nbsp;data cache to a&nbsp;larger disk.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>6. If the crash occurs in some browsers, right-click after selecting the flashing browser, and&nbsp;<strong>click \"Empty profile local cache directory\"&nbsp;<\/strong>to try to fix this problem.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>7.&nbsp;<strong>Change to another computer to test<\/strong>&nbsp;whether there is a problem with the computer environment.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"695\" src=\"https:\/\/www.xlogin.us\/help\/wp-content\/uploads\/2023\/02\/1-8.png\" alt=\"\" class=\"wp-image-962\" srcset=\"https:\/\/www.xlogin.us\/help\/wp-content\/uploads\/2023\/02\/1-8.png 997w, https:\/\/www.xlogin.us\/help\/wp-content\/uploads\/2023\/02\/1-8-300x209.png 300w, https:\/\/www.xlogin.us\/help\/wp-content\/uploads\/2023\/02\/1-8-768x535.png 768w\" sizes=\"auto, (max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"759\" height=\"691\" src=\"https:\/\/www.xlogin.us\/help\/wp-content\/uploads\/2023\/02\/2-11.png\" alt=\"\" class=\"wp-image-964\" srcset=\"https:\/\/www.xlogin.us\/help\/wp-content\/uploads\/2023\/02\/2-11.png 759w, https:\/\/www.xlogin.us\/help\/wp-content\/uploads\/2023\/02\/2-11-300x273.png 300w\" sizes=\"auto, (max-width: 759px) 100vw, 759px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br><br><br><br><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":0,"parent":833,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-614","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/docs\/614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/comments?post=614"}],"version-history":[{"count":6,"href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/docs\/614\/revisions"}],"predecessor-version":[{"id":2316,"href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/docs\/614\/revisions\/2316"}],"up":[{"embeddable":true,"href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/docs\/833"}],"next":[{"title":"Browser Stuck, Slow Loading Webpage?","link":"https:\/\/www.xlogin.us\/help\/docs\/faqs-2\/browser-stuck-slow-loading-webpage\/","href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/docs\/623"}],"prev":[{"title":"How many Browsers can Open on one Computer?","link":"https:\/\/www.xlogin.us\/help\/docs\/faqs-2\/browsers-can-open-on-one-computer\/","href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/docs\/597"}],"wp:attachment":[{"href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/media?parent=614"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.xlogin.us\/help\/wp-json\/wp\/v2\/doc_tag?post=614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}